🔐 Privacy Policy

Effective Date: August 2, 2025

At Craftisia, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

📋 1. Information We Collect

We may collect the following personal data:

  • Name & Email Address (when you sign up or place an order)

  • Billing Address (for order processing)

  • Payment Information (processed securely via third-party platforms like Stripe or PayPal)

  • IP Address & Device Information (for analytics and fraud prevention)

  • Your order history and preferences

💡 2. How We Use Your Information

We use your data to:

  • Process orders and deliver digital products

  • Provide customer support

  • Send important updates or marketing emails (if opted-in)

  • Analyze website performance to improve user experience

  • Comply with legal obligations

🔐 3. How We Protect Your Information

We use industry-standard encryption and security protocols.
Sensitive information (like credit card numbers) is not stored on our servers and is handled by trusted payment gateways.

👥 4. Third-Party Services

We may share limited information with:

  • Payment processors (e.g., PayPal, Stripe)

  • Email platforms (e.g., Mailchimp, Klaviyo)

  • Analytics tools (e.g., Google Analytics)

These providers have their own privacy policies and are GDPR/CCPA-compliant.

🍪 5. Cookies & Tracking

We use cookies to:

  • Keep you logged in

  • Save cart/session preferences

  • Track site performance and user behavior

You can disable cookies in your browser settings at any time.

📧 6. Email Marketing

You will only receive marketing emails if you explicitly subscribe.
You can unsubscribe at any time via the link in any email.

🌍 7. Your Rights (GDPR/CCPA)

You have the right to:

  • Request access to the personal data we hold

  • Request correction or deletion of your data

  • Opt-out of marketing at any time

To exercise your rights, contact us at: support@craftisia.com

👶 8. Children’s Privacy

Our website is not intended for children under 13.
We do not knowingly collect personal data from minors.

🔄 9. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted here with a new effective date.

📬 Contact

For any questions about this policy, please contact:
📧 support@craftisia.com